© Gosberton Medical Centre

CQC Inspection Report 27th September 2016

Please read a copy of our CQC Inspection report dated 27th September 2016  click here


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appointments

Order repeat prescriptions online
View your medical records online
Online Services
Surgery opening times
Topical issues & self help
  • How to help yourself

    Self-care - With a well stock medicine cabinet and some first aid supplies you can tackle many of the common winter illnesses such as coughs and colds or minor cuts and bruises yourself.

     

    Pharmacies - Your local pharmacist can offer you free, qualified health advice at any time, and no appointment is necessary. From coughs and colds to aches and pains and other minor ailments they can give you expert help and answer questions about prescribed and over the counter medicines.


    GP surgery - Your GP surgery can offer you advice on long term illnesses that have flared up, old injuries or joint pains that have worsened, minor medical complaints such as skin conditions, and general feelings of unwellness that are worrying you and could need further investigation. They can also help you with emotional problems like depression.

     

    Out-of-hours GP service - If you require a GP outside of normal opening hours, please contact the GP out-of-hours service on 111. The service is available Mondays to Fridays between 6.30pm and 8am, and 24 hours a day on weekends and bank holidays.

    The service can be contacted using the new 111 number. Please note that this service is only for patients whose condition cannot safely wait until the next working day on which the Practice is open and who need advice or treatment from a doctor or nurse.

    Internet advice - Can help to signpost you to local services appropriate to you.

    Try http://www.nhs.uk/

     

  • Out of hours service

    For urgent appointments outside our normal surgery hours, please call the Out Of Hours service on: 111 NHS Direct - free expert health information 24 hours a day - 0845 4647 or www.nhsdirect.co.uk

  • Searching

    You can use our search function to search through our services looking for a specific service or illness.

     

    Please just type in the search box what you are looking for and if it is in the services section, we will find it.

  • Flu Jabs 2018

    We currently do not have any Flu Jabs available for those patients aged over 65. The current guidance from NHSE is to see if a community Pharmacy has any available.

    We DO still have stocks of Jabs available for the UNDER 65s. Please contact our Reception team to book an appointment.


Monday
Extended Hours- Open 7.10amuntil 6.30pm

Tuesday
Extended Hours- Open 7.10am until 6.30pm

Wednesday
Open 8.00amuntil 6.30pm

Thursday
Open 8.00amuntil 6.30pm

Friday
Open 8.00amuntil 6.30pm
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Phone US
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Book or cancel

appointments

Order repeat prescriptions online
View your medical records online
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Opening Hours


Monday
Extended Hours- Open 7.10amuntil 6.30pm

Tuesday
Extended Hours- Open 7.10am until 6.30pm

Wednesday
Open 8.00amuntil 6.30pm

Thursday
Open 8.00amuntil 6.30pm

Friday
Open 8.00amuntil 6.30pm


Gosberton Patient Link


Gosberton Patient Link is Gosberton Medical Centre’s Patient Participation Group.

The Group aims to work with the practice to provide practical support, in order to help patients to take more responsibility for their own health care. To provide help and advice in the planning and implementation of services to the benefit of all patients regardless of who they are and to help remove any barriers to all patients being treated equally, fairly and with dignity.


Apply to become a group member

Please click here for an application form to become a member of the patient group.

If you do not have time to come along to meetings then perhaps you could join the group as a virtual member. This would enable the committee to contact you by email or telephone to find out your views on various topics throughout the year. Please click here

You can contact the PPG on the following email: -

gosbertonppg@gmail.com 


PPG Annual Report March 2018

Gosberton Patient Participation Group


Local Patient Participation Report – March 2018


Gosberton Patient Link is the Patient Reference Group for the Practice.


The Group was first established in 2005 and have helped the Practice develop over the past 12 years. A number of the original committee members are still with the group today and have been joined by a number of new members.


The Group aims to work with the Practice to provide practical support to help patients take more responsibility for their own health care. To provide help and advice in the planning and implementation of services to the benefit of all patients regardless of who they are and to help remove any barriers to all patients being treated equally, fairly and with dignity at all times.


The members and Committee remain committed to helping the Practice develop its services and in 2018 are looking to be more involved in the Local Community by establishing some local self-help groups with the assistance of the Lincolnshire Community & Voluntary Service from South Holland District Council and assistance from the Public Engagement officer at the South Lincs Clinical Commissioning Group.


They are also looking to continue as contributors at the Local Healthwatch Network/Stakeholders meetings. The Group remains affiliated to the National Association for Patient Participation - N.A.P.P.


The Group have again held a number of Fundraising events over the past 12 months, including its annual Raffle at the Flu Clinics, Book sales and Homemade Card sales. The events have helped to raise in excess of £2000.00 in the past 2-3 years which has been used with other patient donations to purchase new equipment for the Practice, which is not ordinarily provided by the NHS.


The Group at its Annual General meeting on the 12th February 2018 advised and reviewed what it had achieved in the preceeding 12 months and what it looked forward to doing in the coming year, The group welcomed the appointment of a new Vice Chair.


The Practice demographics in March 2018 continued to  show that 38% of our Patients were aged 0-39, with 42% being aged 40-70 and 19% being aged 70-100+ with 97.7% of patient’s Ethnic Origin being White British. The Practice has a higher than National average number of Patients who have a Long Term Chronic illness.


The members of the Group cover the age range and ethnicity of the Practice and a vast range of chronic illness, e.g. Asthma, Diabetes, CKD, AF, Osteoarthritis, Crohn’s, Cancer and Organ failure. Some members have a hearing impairment, visual impairment or mobility issues. Some are Carers for the disabled and people with Alzheimer’s. The Group currently has 14 active members and a number of  Virtual members, all doing an excellent job in trying to represent the views of patients. The group strives to be inclusive to all patients and will continue its efforts to attract new members from across the patient spectrum.


The Patient Group have tried and will continue to try and attract new members, especially in the 18-39 age range to the group, which continues to be the most difficult age range to recruit from and the minority groups by displaying posters in the Practice and at Local shops and businesses and also by coming into the Practice.


The Group try to reach out to all patients and will work closely during 2018 with the Public Involvement officer in the South Lincs Clinical Commissioning Group and Healthwatch to attract new members, especially those from minority or unrepresented groups.


The Practice website – www.gosbertonmedicalcentre.co.uk continues to include downloadable forms of what the group are about and how to join and this year has resulted in a number of Feedback forms being downloaded and sent in. Patient feedback via the email link has continued to be received.


Group members continue on an on-going basis to speak to as big a cross section of patients as possible whenever they are in the Practice. The response continues to be disappointing in getting younger people and minority groups to become involved in the group. The Group has its meetings from 3.00pm on the 2nd Tuesday, bi-monthly and will consider further changes if this would accommodate more people being able to get involved.


The group Chair continues to represent the group at meetings of what has been dubbed a “Super Patient Group” which was established to enable the views of Patients belonging to the 13 Practices of the South Lincs Commissioning Group to be heard and to have influence on how the future commissioning of services is undertaken. It also looks forward to continuing to see how the GP Federation, Allied Health South Lincolnshire Ltd will be able to help make General Practice sustainable in the years to come. The Federation ensured in 2017-18 that 3 Locally Enhanced Services continued to be offered at a local level - Ear Irrigation, 24 hour Blood Pressure monitoring and Spirometry. It is hoped they will be able to do the same for 2018-19.


The patient group has since it was started assisted the Practice in completion of Practice Survey’s and an analysis of their results.


With regard to a 2018 Action Plan, the group are currently reviewing a plan for the next 12 months.

Parking at the Practice will continue to be monitored and patients asked to write to the Practice Manager with any issues so they can take to the Landlords.


The Practice takes seriously the views of its Patients and its Patient Group  and the Practice will continue to work closely with its Patient Group in order to scope any points raised and then implement any agreed changes. This will help to maintain and improve the quality of the Practice services and care given to patients.


The Patient Group meet independently of the Practice, although the Practice Manager or one of the Partners joins the group at the end of its meeting to feedback what the Practice has been doing since the previous meeting and to get feedback from any issues discussed by the group.

The core opening hours of the Practice are 8.00am – 6.30pm, Monday to Friday. A range of morning and afternoon appointments are offered with a Doctor, Nurse or Health Care Assistant during those times. Any patient needing to be seen as a medical non 999 emergency will be seen as soon as possible.


The Practice operates from purpose built premises which were opened in September 2008. There is disabled parking available in front of the automatic doors. All access to the Practice and its consulting rooms is on one level.


The Practice in June 2016 launched its new telephone appointment system based on the GP Access "Dr First" model. Patient appointments to see a GP, Nurse Practitioner or Minor Illness Nurse will be offerred if there is a clinical need to be seen following the telephone assessment made by the clinician..All other appointments where there needs to be a physical presence e.g. a Blood Test, Smear, Injection, continue to be by pre-booked appointments as before.


Practice services are available from 8.00 am to 6.30pm – the Practice does not close any of its services over the lunchtime period and its telephones are manned throughout the day. Routine/follow up appointments can be pre-booked up to 6 months in advance with a Nurse or Health Care Assistant.


The Practice offers its Patients the ability, under the terms of an Extended Hours Enhanced Service, to have an early morning (pre-booked) telephone consultation or where there is a clinical need a face to face appointment between 7.20am and 7.50am, on a Monday and Tuesday, with either the duty doctor or the duty nurse. A total of 7 telephone/face to face appointments are available on each day.


The Practice has enabled access via its clinical system provider so that patients who wish to have access to their medical records can do so by signing up to the relevant modules within Patient Access. Forms are available from Reception and the Dispensary.


The Practice looks forward to continuing to work closely with the Patient Group in the remainder of 2018 and into 2019 working together to provide first class services to the Patients of Gosberton Medical Centre.


 


Patient Experience Feedback - Family & Friends Test

"How likely are you to recommend our service to friends and family if they needed similar care or treatment"

You can now give feedback to the Family & Friends Test question either in your GP Practice or electronically.

Please either complete a paper feedback form available in the Practice or electronically by going to the Tell Us How we are Doing tab and selecting the link under Friends and Family Test.

 


HSCIC Patient Data Extraction

You will recentyl have received through the post a leaflet detailing how the Health and Social Care Information Centre - HSCIC - intends to extract information from Practice Clinical Systems in the future. Should you wish to opt out please either write to us or download an opt form please click here


CQC Inspection Report 27th September 2016

Please read a copy of our CQC Inspection report dated 27th September 2016  click here


Your PPGs Key Priorities

2018 - PPG Continuing Priorities

1. Disability Access and Signage at the Practice


2. Carer Awareness



© Gosberton Medical Centre
Click the icon to call us
Phone US
Click the icon to call us
Phone US
Not registered? Signup for online services here

Book or cancel

appointments

Order repeat prescriptions online
View your medical records online

Opening Hours


Monday
Extended Hours- Open 7.10amuntil 6.30pm

Tuesday
Extended Hours- Open 7.10am until 6.30pm

Wednesday
Open 8.00amuntil 6.30pm

Thursday
Open 8.00amuntil 6.30pm

Friday
Open 8.00amuntil 6.30pm


Gosberton Patient Link


Gosberton Patient Link is Gosberton Medical Centre’s Patient Participation Group.

The Group aims to work with the practice to provide practical support, in order to help patients to take more responsibility for their own health care. To provide help and advice in the planning and implementation of services to the benefit of all patients regardless of who they are and to help remove any barriers to all patients being treated equally, fairly and with dignity.


Apply to become a group member

Please click here for an application form to become a member of the patient group.

If you do not have time to come along to meetings then perhaps you could join the group as a virtual member. This would enable the committee to contact you by email or telephone to find out your views on various topics throughout the year. Please click here

You can contact the PPG on the following email: -

gosbertonppg@gmail.com 


PPG Annual Report March 2018

Gosberton Patient Participation Group


Local Patient Participation Report – March 2018


Gosberton Patient Link is the Patient Reference Group for the Practice.


The Group was first established in 2005 and have helped the Practice develop over the past 12 years. A number of the original committee members are still with the group today and have been joined by a number of new members.


The Group aims to work with the Practice to provide practical support to help patients take more responsibility for their own health care. To provide help and advice in the planning and implementation of services to the benefit of all patients regardless of who they are and to help remove any barriers to all patients being treated equally, fairly and with dignity at all times.


The members and Committee remain committed to helping the Practice develop its services and in 2018 are looking to be more involved in the Local Community by establishing some local self-help groups with the assistance of the Lincolnshire Community & Voluntary Service from South Holland District Council and assistance from the Public Engagement officer at the South Lincs Clinical Commissioning Group.


They are also looking to continue as contributors at the Local Healthwatch Network/Stakeholders meetings. The Group remains affiliated to the National Association for Patient Participation - N.A.P.P.


The Group have again held a number of Fundraising events over the past 12 months, including its annual Raffle at the Flu Clinics, Book sales and Homemade Card sales. The events have helped to raise in excess of £2000.00 in the past 2-3 years which has been used with other patient donations to purchase new equipment for the Practice, which is not ordinarily provided by the NHS.


The Group at its Annual General meeting on the 12th February 2018 advised and reviewed what it had achieved in the preceeding 12 months and what it looked forward to doing in the coming year, The group welcomed the appointment of a new Vice Chair.


The Practice demographics in March 2018 continued to  show that 38% of our Patients were aged 0-39, with 42% being aged 40-70 and 19% being aged 70-100+ with 97.7% of patient’s Ethnic Origin being White British. The Practice has a higher than National average number of Patients who have a Long Term Chronic illness.


The members of the Group cover the age range and ethnicity of the Practice and a vast range of chronic illness, e.g. Asthma, Diabetes, CKD, AF, Osteoarthritis, Crohn’s, Cancer and Organ failure. Some members have a hearing impairment, visual impairment or mobility issues. Some are Carers for the disabled and people with Alzheimer’s. The Group currently has 14 active members and a number of  Virtual members, all doing an excellent job in trying to represent the views of patients. The group strives to be inclusive to all patients and will continue its efforts to attract new members from across the patient spectrum.


The Patient Group have tried and will continue to try and attract new members, especially in the 18-39 age range to the group, which continues to be the most difficult age range to recruit from and the minority groups by displaying posters in the Practice and at Local shops and businesses and also by coming into the Practice.


The Group try to reach out to all patients and will work closely during 2018 with the Public Involvement officer in the South Lincs Clinical Commissioning Group and Healthwatch to attract new members, especially those from minority or unrepresented groups.


The Practice website – www.gosbertonmedicalcentre.co.uk continues to include downloadable forms of what the group are about and how to join and this year has resulted in a number of Feedback forms being downloaded and sent in. Patient feedback via the email link has continued to be received.


Group members continue on an on-going basis to speak to as big a cross section of patients as possible whenever they are in the Practice. The response continues to be disappointing in getting younger people and minority groups to become involved in the group. The Group has its meetings from 3.00pm on the 2nd Tuesday, bi-monthly and will consider further changes if this would accommodate more people being able to get involved.


The group Chair continues to represent the group at meetings of what has been dubbed a “Super Patient Group” which was established to enable the views of Patients belonging to the 13 Practices of the South Lincs Commissioning Group to be heard and to have influence on how the future commissioning of services is undertaken. It also looks forward to continuing to see how the GP Federation, Allied Health South Lincolnshire Ltd will be able to help make General Practice sustainable in the years to come. The Federation ensured in 2017-18 that 3 Locally Enhanced Services continued to be offered at a local level - Ear Irrigation, 24 hour Blood Pressure monitoring and Spirometry. It is hoped they will be able to do the same for 2018-19.


The patient group has since it was started assisted the Practice in completion of Practice Survey’s and an analysis of their results.


With regard to a 2018 Action Plan, the group are currently reviewing a plan for the next 12 months.

Parking at the Practice will continue to be monitored and patients asked to write to the Practice Manager with any issues so they can take to the Landlords.


The Practice takes seriously the views of its Patients and its Patient Group  and the Practice will continue to work closely with its Patient Group in order to scope any points raised and then implement any agreed changes. This will help to maintain and improve the quality of the Practice services and care given to patients.


The Patient Group meet independently of the Practice, although the Practice Manager or one of the Partners joins the group at the end of its meeting to feedback what the Practice has been doing since the previous meeting and to get feedback from any issues discussed by the group.

The core opening hours of the Practice are 8.00am – 6.30pm, Monday to Friday. A range of morning and afternoon appointments are offered with a Doctor, Nurse or Health Care Assistant during those times. Any patient needing to be seen as a medical non 999 emergency will be seen as soon as possible.


The Practice operates from purpose built premises which were opened in September 2008. There is disabled parking available in front of the automatic doors. All access to the Practice and its consulting rooms is on one level.


The Practice in June 2016 launched its new telephone appointment system based on the GP Access "Dr First" model. Patient appointments to see a GP, Nurse Practitioner or Minor Illness Nurse will be offerred if there is a clinical need to be seen following the telephone assessment made by the clinician..All other appointments where there needs to be a physical presence e.g. a Blood Test, Smear, Injection, continue to be by pre-booked appointments as before.


Practice services are available from 8.00 am to 6.30pm – the Practice does not close any of its services over the lunchtime period and its telephones are manned throughout the day. Routine/follow up appointments can be pre-booked up to 6 months in advance with a Nurse or Health Care Assistant.


The Practice offers its Patients the ability, under the terms of an Extended Hours Enhanced Service, to have an early morning (pre-booked) telephone consultation or where there is a clinical need a face to face appointment between 7.20am and 7.50am, on a Monday and Tuesday, with either the duty doctor or the duty nurse. A total of 7 telephone/face to face appointments are available on each day.


The Practice has enabled access via its clinical system provider so that patients who wish to have access to their medical records can do so by signing up to the relevant modules within Patient Access. Forms are available from Reception and the Dispensary.


The Practice looks forward to continuing to work closely with the Patient Group in the remainder of 2018 and into 2019 working together to provide first class services to the Patients of Gosberton Medical Centre.


 


Patient Experience Feedback - Family & Friends Test

"How likely are you to recommend our service to friends and family if they needed similar care or treatment"

You can now give feedback to the Family & Friends Test question either in your GP Practice or electronically.

Please either complete a paper feedback form available in the Practice or electronically by going to the Tell Us How we are Doing tab and selecting the link under Friends and Family Test.

 


HSCIC Patient Data Extraction

You will recentyl have received through the post a leaflet detailing how the Health and Social Care Information Centre - HSCIC - intends to extract information from Practice Clinical Systems in the future. Should you wish to opt out please either write to us or download an opt form please click here


CQC Inspection Report 27th September 2016

Please read a copy of our CQC Inspection report dated 27th September 2016  click here


Your PPGs Key Priorities

2018 - PPG Continuing Priorities

1. Disability Access and Signage at the Practice


2. Carer Awareness



© Gosberton Medical Centre